Coach Caddie Privacy Policy

Effective Date: 8/17/2025 Last Updated: 8/17/2025

Introduction

Coach Caddie is a team management application developed by MetricMind that helps soccer coaches organize their teams, manage player information, and coordinate team activities. We are committed to protecting the privacy of our users and have designed our app with privacy-first principles.

Information We Collect

Essential Team Management Data

We collect only the minimum information necessary for effective team management:

  • Player Information: Names, jersey numbers, field positions, basic team statistics
  • Contact Information: Parent/guardian names, email addresses, and phone numbers for team communication
  • Emergency Information: Emergency contact names and phone numbers for safety purposes
  • Team Data: Team names, game schedules, practice information, and basic performance statistics
  • Coach Notes: Private notes for coaches about players and team management

Information We Do NOT Collect

We deliberately do not collect sensitive personal information including:

  • Dates of birth or specific ages
  • Social Security numbers or government ID numbers
  • Financial or payment information (handled by App Store)
  • Detailed personal information beyond team management needs
  • Academic records or school information
  • Medical information beyond basic emergency contact details

How We Use Your Information

We use collected information solely for:

  • Team Management: Organizing players, positions, and team activities
  • Safety: Emergency contact purposes during team activities
  • Statistics: Basic team performance tracking and game management
  • App Functionality: Providing core team management features

Privacy Protection Measures

Data Security

  • All data is encrypted and stored securely using Firebase's enterprise-grade security
  • Role-based access controls ensure only authorized team members can view data
  • Secure authentication prevents unauthorized access
  • Regular security updates and monitoring

Privacy-First Design

  • Minimal data collection philosophy
  • No public sharing capabilities built into the app
  • Private team environments with restricted access
  • No social media integration or public profiles

Automatic Data Protection

  • Automatic Deletion: Team data is automatically deleted after 180 days of inactivity
  • Data Retention Limits: We do not retain data indefinitely
  • Regular Cleanup: Expired invite codes and unused data are regularly purged

Data Sharing and Third Parties

We Do NOT Share Data With:

  • Third-party companies for marketing purposes
  • Data brokers or advertising companies
  • Social media platforms
  • Commercial organizations
  • Public databases or directories

Limited Sharing Only For:

  • Essential Services: Firebase (Google Cloud) for secure data storage and app functionality
  • Team Members: Data is shared only within the specific team environment with appropriate access levels

User Rights and Control

For Coaches:

  • Full control over team data input and management
  • Ability to delete teams and all associated data
  • Control over team member access and permissions
  • Responsibility for appropriate data handling and parent communication

For Parents and Players:

  • Right to view your child's team information
  • Right to request corrections or updates
  • Right to request complete data removal
  • Right to ask questions about data handling
  • Option to participate in team activities without digital management

For All Users:

  • Access to this privacy policy and any updates
  • Ability to contact us with privacy concerns
  • Right to request account deletion
  • Notification of any material changes to privacy practices

Subscription and Payment Information

  • Payment processing is handled entirely by Apple's App Store
  • We do not store credit card or payment information
  • Subscription status is managed through Apple's systems
  • Billing inquiries should be directed to Apple Support

Children's Privacy (COPPA Compliance)

Coach Caddie is designed with children's privacy in mind:

Implied Consent Model

  • Coaches act within their authority as team managers
  • Parents are informed about digital team management tools
  • Only essential team management data is collected
  • Similar to standard practice in youth sports management

Additional Protections for Children:

  • No collection of birth dates or specific ages
  • No creation of public profiles or accounts for children
  • No direct communication features for children
  • Automatic data deletion to minimize long-term storage
  • Coach responsibility agreements for appropriate data handling

Parent Communication

We encourage coaches to:

  • Inform parents about the use of team management tools
  • Provide contact information for questions or concerns
  • Respect parent requests for alternative team management
  • Maintain open communication about team data practices

Data Retention and Deletion

Automatic Deletion:

  • Team data is automatically deleted after 180 days of inactivity
  • Expired invite codes are removed regularly
  • Cancelled subscriptions trigger data retention countdown

Manual Deletion:

  • Coaches can delete teams and all associated data at any time
  • Individual players can be removed from teams
  • Users can request complete account deletion

Retention for Legal Purposes:

  • We may retain limited data if required by law
  • Security logs may be retained for fraud prevention
  • Aggregated, anonymized data may be retained for app improvement

International Users

  • Data is stored in secure data centers operated by Google Cloud (Firebase)
  • Users outside the United States are subject to data transfer to U.S. servers
  • We comply with applicable international privacy laws
  • European users have additional rights under GDPR upon request

Updates to This Privacy Policy

  • We may update this policy to reflect app changes or legal requirements
  • Users will be notified of material changes through the app
  • Continued use of the app constitutes acceptance of updated terms
  • Previous versions of the policy are available upon request

Contact Information

For privacy questions, concerns, or requests:

Email: CoachCaddie@metric-mind.com Subject Line: Coach Caddie Privacy Inquiry

Mailing Address:
MetricMind
11 Welland Road Hamilton, NJ 08690

Response Time: We aim to respond to privacy inquiries within 48 hours.

Developer Information

App Developer: MetricMind
App Name: Coach Caddie
Platform: iOS (available on Apple App Store)
Age Rating: 4+ (designed for all ages with parental guidance)

This privacy policy is designed to be transparent about our data practices while ensuring effective team management functionality. We believe in empowering coaches with great tools while protecting player and family privacy.